It may help to think of the people around you as an ethical compass guide. Before you act or react to what others say or do, consider the following self-analysis …
Make your job easier and enjoy the customer interaction
Leave a positive lasting memory for your customers with the right response to “Thank you” can work as an competitive edge! What are your staff saying?
What is “active” listening?
Best idea to help you focus on good listening skills is to visualize an Elephant – they have 2 large ears and a very small mouth… there is a good reason for this! Start using active listening today to become a better communicator and improve your workplace productivity and relationships.
Staff with the RIGHT Stuff!!
There is little point in spending a small fortune in advertising and promoting your business, if when guests arrive, they are not greeted like family!